Procedures ISO 9001: 2015

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These procedures are designed for a quality management system aligned with the ISO 9001: 2015 standard.

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Procedures in fully editable Word files.

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Discover all the details of the ISO 9001: 2015 procedures

The ISO 9001: 2015 standard includes the following procedures:

Scope and processes (structure and organization of the System, includes Annex 1 Policy, Annex 2 Processes, Annex 3 Organization chart)
Procedure Analysis of context, interested parties, risks, opportunities (includes 6 examples of context and risk assessment actually applied in certified companies)
Analysis and evaluation procedure (includes Improvement Program, Processes and Indicators Panel, example of data collection file and company indicators)
Skills and Training Procedure (includes Skills Matrix, Personnel List, Training Plan and Training Report)
Infrastructure Management Procedure (includes Equipment Register)
Documented Information Procedure (includes Documented Information List and Document Distribution Sheet)
Improvement Procedure (includes NC Register and Actions)
Management Review Procedure (includes example of Review and Customer Satisfaction Questionnaire)
Procedure Processes, products, services provided externally (includes List of suppliers and Control plan in acceptance)
Monitoring and Measurement Resources Procedure (includes Calibration Report and Instrument Log)
Audit Procedure (includes Audit Program, Audit Plan, Audit Report, ISO 9001: 2015 Check List, Audit Journal)
Production Procedure (includes example of Production Control Plan)
Communication Procedure
Procedure Product and service requirements (commercial activity)
Design Procedure