Leadership: meaning and characteristics in ISO 9001
Do you inspire or give orders? If you could choose, would you like to be more like Roberto Mancini or José Mourinho? Are you closer to a...
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Lorenzo Corrieri
- Jul 6, 2022
- 6 min
Customer focus: what does ISO 9001 say?
What does Quality mean? We introduced the topic two weeks ago, in the first article of this column (if you missed it, you can find it...
Lorenzo Corrieri
- Jun 30, 2022
- 5 min
Total Quality Management: the 7 principles of quality
Giulia has a company, produces a certain product and sells it quite well. Great! She and her team manage to get the company to break...
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